Working With a Commercial Furniture Manufacturer: A Complete Guide

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How do you find a commercial furniture manufacturer for your business? Here’s everything you need to know to work with the right manufacturer for your needs.

Businesses in the United States need furniture. With an expected increase from $59.3 billion in 2020 to $67.7 billion by 2025, furniture suppliers need to prepare for steady growth.

Whether you’re a new or existing business, you’re likely looking for a reliable commercial furniture manufacturer. Other companies depend on yours to supply them with high-quality pieces they can, in turn, market to their customers.

So, how do you find the best furniture wholesaler for your business needs?

We can help! We’ve put together several helpful tips to make sourcing home furniture painless for you and your business clients.

How to Find a Furniture Wholesaler?

One way to locate a furniture supplier is to search online. Check out furniture distributor databases, where you can view pertinent information about each supplier and look at their online catalogs.

Once you locate a few suppliers you feel could meet your needs, visit their websites. Many wholesale furniture suppliers did not have a robust digital commerce sales channel until recently.

Modern commercial furniture manufacturers don’t only keep up with trends in design. They also keep up with trends in digital marketing.

You’ve discovered a gem if you find a manufacturer that offers high-quality visuals, such as video and detailed product information. Not all manufacturers provide this experience. 

Whether you operate a brick-and-mortar or an e-commerce store, the furniture wholesalers you choose to work with will play a significant role in your and your client’s business success.

Check Out Their Certifications

When researching commercial furniture manufacturers, don’t forget to gather information about their certifications. Key certifications include:

  • BSCI
  • ISO9001
  • ISO14001 
  • CSA
  • CE

REACH is another vital certification for furniture suppliers.

Manufacturers must follow stringent requirements to obtain certifications. You can feel confident in a supplier who has worked hard enough to earn one or more of these. 

What Can a Commercial Furniture Manufacturer Offer Your Business?

When preparing to work with a furniture supplier, you’ll want to look for one that meets as many of your needs as possible. Typically businesses measure suppliers by what they can offer that will help ensure the company can resell each piece and make a decent profit.

Here are essential to ask: 

  1. Do they manufacture high-quality home furniture products?
  2. Do they offer competitive prices?
  3. Can they provide efficient manufacturing?
  4. Will they provide samples?

While these aren’t the only questions you’ll have for a prospective supplier, this list makes an excellent starting point. How a supplier answers any questions you have, reveals how well they’ll communicate with you if you choose to develop a working relationship.

Why Work with Top Commercial Furniture Manufacturers?

Not only do you want to partner with a supplier that makes it easy to do business, but you also want to work with one who understands your target market. A successful home furniture wholesaler doesn’t just design and build furniture.

They spend a lot of time and marketing dollars researching your potential customers. 

Since they’ve invested in demographic research, you can rest assured that you’ll get the best quality and most fashionable pieces designed with your market in mind.

These are just a few reasons why working with furniture wholesalers is a solid business move. 

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Customer Service of Home Furniture Suppliers

Before you begin officially working with any one manufacturer, you want to know about their level of customer satisfaction. In your pre-order dealings, you should get a good idea of how rewarding it will be to partner with them.

Pay attention to the quality of communication. We’ve already mentioned whether a manufacturer’s representative answers your questions. Prompt responses are another way to measure impactful communication.

It doesn’t matter how beautiful a manufacturer’s furniture pieces are if they don’t respond to your inquiries promptly. 

Communication and customer service go together. Excellence in communication shows that a furniture supplier has invested in training their staff to deliver excellence in customer service.

The Process to Follow When Working with a Furniture Wholesaler

Working with your new commercial furniture supplier entails following their processes. Here are the basic steps your business will follow:

  1. Send an inquiry
  2. Outline your requirements
  3. Request samples
  4. Submit the purchase order
  5. Set up your deposit
  6. Provide contact information
  7. Send your payment balance

Let’s take a minute for a brief discussion about contact information.

You’ll need to send the manufacturer information for two types of contacts. The first is the contact for the furniture inspection. The second is the information for your freight forwarding company.

You’ll work through the steps with your assigned account manager from start to finish. The account manager should take care of all the small (and large) details to ensure you have a positive experience.

What Happens After You Receive Your Order?

In addition to well-designed pieces, an easy ordering process, and stellar customer service, what else should a commercial furniture wholesaler offer?

Earlier, we discussed how more furniture suppliers are expanding their online presence. Look for a manufacturer that offers other types of content for their business clients. 

For example, an engaging blog or video tips on how to market their home furniture products help you as a business owner. The manufacturer’s digital content can also enhance your relationship with your clients.

A manufacturer that takes time to develop how-to guides or articles on furniture trends wants to build solid business relationships. They do everything with your success in mind.

Look for a furniture supplier who isn’t only concerned with making the deal. Make sure you find one that focuses on the future. Not only the future of working with you but the future of furniture, too.

Work with Top Commercial Furniture Manufacturers

Now that we’ve shown how easy it is to work with furniture wholesalers, we hope you feel confident.

If you follow the steps outlined in this article, you’ll find the best commercial furniture manufacturers for your unique business needs. 

Jiahe Group specializes in creating home furniture products for the B2B market. Contact our team today for a quote. We’re happy to answer any questions about working with our team.